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How p4x Handles Your Personal Information

Your privacy matters to how we run this platform. This policy covers what data we collect when you use your p4x account, how it's stored, and what rights you have over it.

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p4x How p4x Handles Your Personal Information
PRIVACY CONTACT PATHS

How to Reach Us About Your Data

If you want to see what data we hold on your account, request a correction, or ask us to delete it, our support team is the right first stop. Raise a data request through live chat or email and we'll confirm receipt within one business day. For anything involving payment records — bKash, Nagad, or Rocket transactions — include your account username and the approximate date of the transaction so we can locate the right records quickly.

Live Chat Start a chat from your account dashboard to raise a data access or deletion request. Our Bangladesh support team handles privacy queries directly.
Email Support Send your data request to our support address with your account details. We confirm receipt within one business day and respond within seven.
Account Settings Some data — like your contact details and communication preferences — you can review and update directly inside your account settings without contacting support.
DATA HANDLING STANDARDS

How We Protect and Manage Your Information

Security and transparency are built into how we handle account data. Here's what that looks like in practice across the key areas.

Account Security

Your p4x account is protected with password hashing and session controls. We log access attempts so unusual activity — like a login from an unrecognised device — can be flagged and reviewed.

Cookie Use

We use cookies to keep your session active, remember your preferences, and understand how the platform is used. You can manage cookie settings through your browser; blocking certain cookies may affect how your account functions.

Data Retention

We keep your account data for as long as your account is open and for any period required by law after closure. Once a legal hold period passes, you can request full deletion by contacting support.

Requesting Changes

To access, correct, or delete your personal data, contact support via live chat or email. Include your account username. We'll process eligible requests within the timeframe required under applicable law.

Common Questions About Your Privacy on p4x

Straight answers to what Bangladesh players most often ask about how their data is handled on p4x.

We collect your registration details, contact information, and the transaction records tied to your account — including deposits and withdrawals via bKash, Nagad, and Rocket. We collect what's needed to run and verify your account, nothing more.

We do not sell your personal information. We share data only with service partners needed to operate the platform — payment processors, fraud screening, and infrastructure providers — and only to the extent required for those services.

Contact our support team via live chat or email with your account username. We'll identify the data we hold and send you a summary within the timeframe required under applicable law.

Yes. Once your account is closed and any legal hold period has passed, you can request full deletion. Raise the request through live chat or email and our team will confirm the timeline.

Payment records from bKash, Nagad, and Rocket are stored securely and used only to process transactions and handle any disputes. They are not shared with parties unrelated to your payment processing.

You have the right to access, correct, and request deletion of your personal data, subject to applicable local law. Contact support to exercise these rights. Availability of these rights may depend on your eligible region.
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Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.